If this option is enabled, the script text on the order edit page is displayed to the operator.
This text will be displayed at the top in the operator’s account
We recommend you to enable this option only for those operators who downloads files in Excel, uploads via API
We recommend you to enable this option to operators cannot open multiple orders at the same time.
By default, these fields are disabled in the operator’s account.
There is an option “Create an order” in the admin panel. If you want the operator to be able to create an order manually, put the tick
This option allows you to secure your account and allow access to operators only from a specific list of ip addresses
If you have hidden some statuses from the operators, but want the operator to be able to move the order to hidden statuses, check the box. This is sometimes necessary when you hide a status, for example, “Paid,” but you want the operator to be able to move the order there without viewing the entire status.
The option shows whether there are duplicate orders from the same ip that was marked in the order itself
The option displays to the operator, right in the order card, whether the order has duplicates and what statuses these duplicates have. A duplicate is an order with the same phone number. Without this option, the operator will see duplicates, but won’t see their statuses.
If the statuses are hidden from the operators, searching in them is also prohibited. With this option enabled, the operator will be able to search for orders, even if they are in a hidden status.
The option allows, in the absence of goods in the warehouse, to disable it from the item block in the order card
Used only in dial up mode for correct setting of the order line
The option makes possible to disable “dripping” notifications to operators about new orders and not display the counter of new orders in the available projects list.
By default, the dialer logs are recorded in a comment and visible to operators. If you want to hide the dialer logs from operators, enable the recording in the "Log ringing" field, this field is not available for operators.
This field records the results of the robo calls
By default, the IP address of the user who made changes to the history of the order card is hidden in the operator account
This option shows the source where the order came from.