Columns in account

In your account you can see order table, each column has certain information about orders

• ID – a unique number of a lead
• Operator – here’s operator’s login, who changed status’ group. It means order fixes to operator at moment when it moves to “accepted” or “Cancelled” or any other status group
• Webmaster – webmaster’s login, who provided a lead, if order came not from webmaster, this field remains empty.
• Domain – domain, where lead came from
• Date – time, when order came in exact date format “10 minutes ago”
• Status changed – date of the last status change
• Last changed – date of the last order change
• Time – current customer’s time in accordance with his time zone
• Approve date, Cancel date, Send date, Return date, Buyout date – dates for corresponding actions with orders. It fixes at the moment of order’s movement to certain status groups.
• Commentary – Service text field for operator, it is used when order processing
• Price – order’s price, it might be price which comes with order right into account, or price from landing, or transmitted via API.
• Total – final price of order after processing. This is the value displays on post forms as cash on delivery
• Dial Up time – time, operator chose from order card to dial
• Number of attempts – shows how many times operator made calls
• Dial up mode group – shows dial up mode for order
• Pochta Rossii track – keeps information about track-number. It can be filled in manually or automatically (if there is an integration with online service “Pochta Rossii”)
• Pochta Rossii status – keeps current track status from Pochta Rossii. It updates hourly.
• Quantity – shows common quantity of items inside order
• Country,Index, Region, City, Address, Building, Apartment, Phone, Email – client’s data
• Last SMS/Voice SMS – shows text from last sent messages to a client.
• Voice message status – shows if message has been delivered.
• Mark – contains information about UTM – marks, if order has it
• Source – shows order source: landing, API, via Excel, income call
• IP – shows client’s IP-address. If you see the same IP in different orders came from webmaster, you should clarify it. Also, it if webmaster has the same IP, it will be noted
• Referrer – last link from where was reference to order page
• Time spent – shows time spent on checkout. Time counts from first arrival on landing to checkout If it takes about 2-3 seconds, probably this order is fake

In general, last three fields IP, referrer, Time spent – helps to find webmaster’s cheat

Columns can be switched off with “choose column” button

All fields from account can be downloaded into Excel.